qualifications
Management style based on partnership, transparency, and accountability
Adept at establishing common communicative ground w/ audience and clients through story
Skills in developing, editing, and coordinating original content
Possesses an adaptable writing style for web, print, informative, and creative copy
Expertise in creating, conducting, and managing presentations
Success with one-on-one interactions in advising, coaching, interviewing, and user testing
Over a decade of applicable multi-media, customer relations, and marketing communications experience
experience
B2B Marketing Manager, Clinical Trials - Walgreens Boots Alliance, Chicago, IL
Responsible for developing marketing materials designed to increase awareness and understanding of clinical trials for external audiences as well as commercial sales support, including but not limited to, case studies, white papers, published articles, event materials, slide decks, blog posts, social media messaging, video scripts, etc.
Director of Content Strategy and Communication, Marketing - Circuit Clinical, Buffalo, NY
Responsible for the discipline area of writing, for both internal and external materials and audiences
Responsible for the strategic planning and development of the organization’s narrative and it’s consistent application across all initiatives and channels
VP, Group Copy Supervisor - Entrée Health, New York, NY
Responsible for the development and execution of payer and consumer Market Access
marketing materials, in collaboration with art, editorial, and account teams
Supervisor of people responsible for the development and execution of copy
Manager of Product Marketing, Writing - ICON plc, Blue Bell, PA
Responsible for identifying, defining, and implementing the organization’s narrative at the highest internal/external levels via a team of writers and vendors
Work in partnership with design and web teams to develop and execute fully realized user experiences, in brand materials, across various web properties, as well as in person w/ physical marketing collateral and presentations
Web Content Specialist - Thomas Jefferson University Hospitals, Philadelphia, PA
Create, manage, and edit content for enterprise, university, and hospital websites, up to and including web writing, page layout, content inventory, client management, usability best practices, and utilizing multiple content management systems
Design Researcher & Copywriter - Intuitive Company (now EY-Intuitive), Philadelphia, PA
Create, edit, curate, & coordinate all original and internal content for site and various social media platforms (e.g. Facebook, LinkedIn, Twitter, Instagram, etc.)
Assist in creation of simple, adaptable, and scalable applications in collaboration w/ design & development
Lead user research in the form of structured/semi-structured interviews and/or testing in both controlled & contextual environments
Perform data analysis of research results & visualize findings for client/stakeholder deliverables
Writer/Editor - Freelance - Philadelphia Weekly, Philadelphia, PA
Contributing freelance writer, Arts & Culture
Writer/Editor - Freelance - PRA Health Sciences, Blue Bell, PA
Created internal and external content for the web as well as marketing materials
Writer/Editor - Freelance - Summers Laboratories, Collegeville, PA
Researched, created, and edited content for a complete web experience (soon to launch), including copy for medical conditions, products, and interactive content for sliders, panels, toggles, and various calls-to-action
Writer - Freelance - Manayunk Development Corporation, Philadelphia, PA
Contributing freelance writer for Manayunk.com as well as quarterly Manayunk Magazine publication
Other Experience
Student Affairs Advisor - Universal Technical Institute, Exton PA
Conducted one-on-one academic, employment, and disciplinary advisements
Performed and assisted in student and/or family counseling sessions
Responsible for events contributing to student retention
Organized and executed job fairs, student orientations, and career development classes
Promotions Coordinator / Manager - Regal Entertainment Group, Winter Park, FL
Coordinated national promotions and maintained detailed, visual logs for every event
Mounted customer service initiatives for tens of thousands of weekly guests
Managed staff of up to 30 employees during daily operations
Responsible for reconciling up to $30,000 in nightly revenue during busy seasons
Obtained Level 4 Projectionist Certification
Software Tools
Expert Proficiency
Word/Excel, Keynote, Pages, Numbers, Outlook, PowerPoint, Google Docs, Slack, MS Teams, Mac, PC
Intermediate Proficiency
Adobe Creative Suite, Squarespace, PhotoShop, WordPress, Sitecore, WorkZone, Premier
Education
University of Central Florida - Orlando, FL
Bachelor of Arts in Liberal Studies; English Writing, Sociology, and Cinema Studies
Drexel University - Philadelphia, PA
Research Methods